Shipping Policy:

All orders are dispatched within 2 working days of payment being received and confirmed. Working days are Monday to Friday, excluding UK bank holidays and public holidays. Orders placed on weekends or public holidays will begin processing on the next working day.

Delivery Once dispatched, delivery times will depend on the service selected at checkout and your location. Estimated delivery times are provided by the carrier and are not guaranteed. We are not responsible for delays caused by the carrier or customs processing.

Tracking Where a tracked service is used, tracking information will be provided once your order has been dispatched.

International Orders For orders outside the UK, please be aware that customs duties, import taxes, and fees may apply depending on your country. These charges are the responsibility of the buyer. We are not responsible for delays caused by customs processing.

"If a parcel is refused or unclaimed due to customs charges, the item will be returned to us. In this event, the original shipping fee is non-refundable, and any return shipping costs incurred will be deducted from your refund. We strongly recommend checking your country's import duty thresholds before purchasing."

Lost or Damaged Items If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at bezelandhide@gmail.com so we can investigate and resolve the issue.

Details when ordering: Please also make sure your delivery address has a secure method to receive the items shipped to you. 

Please ensure you have entered the correct delivery address.

We use the minimum packaging materials needed to safely deliver your items and use recycled material where appropriate.

Contact For any shipping enquiries, please contact us at bezelandhide@gmail.com.