Returns & Refunds

At Bezel & Hide, we want you to be completely happy with your purchase. Please read our returns policy carefully before buying.

Returns

If you are not satisfied with your purchase, please contact us within 14 days of receiving your watch to discuss a return. Items must be returned in the same condition as received.

How to Return

To initiate a return, please contact us via our Contact page with your order details and reason for return. We will provide you with return instructions.

Refunds

Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds will be issued to your original payment method.

Non-Returnable Items

Watches that have been worn, altered, or damaged after delivery cannot be returned.

Questions?

If you have any questions about our returns policy, please get in touch — we're happy to help.

This store is operated by Andrew Fear, trading as Bezel & Hide.